Privacy Policy
1. Commitment
Polkacrest is committed to respecting your
privacy whilst providing the highest possible quality service and
we recognise your need to know that your personal data is being
lawfully processed and held in compliance with the Data Protection
Act 1998. Personal data is any information that relates to a living
individual who can be identified from that data and so covers the
information you may provide to us.
2. Purpose
Polkacrest provides you with the information
set out in this Privacy Policy so that if you share your personal
data with us you are aware of what we do with it.
3. Data Controller
Polkacrest is the data controller of your
personal data and we will only collect information in accordance
with the Data Protection Act 1998. Our contact details are listed
below.
4. Data Collection
We collect information from you when you
register or when you email us to receive updates to our Site, which
includes:-
- Your name
- Your email address
- Your company name, address, telephone
and fax number
This information is collected from the online
form that you complete and submit to Polkacrest
5. Use of Personal Data
We use the information that you personally provide
to:
- Improve the information and support we provide
- Process any requests you make
- Provide you with information about products
and services we offer
- Conduct marketing research
In the interests of continually improving our
services to you we may contact you from time to time to inform you
of new products and services that are relevant to you. We are committed
to giving you the choice of whether or not to receive such information.
If you do not wish to be contacted by us, please tick the opt-out
box on the online form. If you wish to opt back in at any time you
can do this by sending us an email.
6. Sensitive Information
We will never collect sensitive information about
you without your express consent.
7. Transfer of Personal Data
If we intend to transfer your personal data outside
the EEA (European Economic Area) we will always obtain your consent
first.
8. Third Parties' use of your Personal Data
Polkacrest will not sell or share your personal
data with others.
9. Accuracy
Polkacrest strives to keep your personal data
up to date and accurate. We will amend or delete inaccurate data
as soon as reasonably practical after a request from you to do so.
Under the Data Protection Act 1998, you may request details of personal
information which we hold about you. A small fee will be payable.
This fee, presently, does not exceed £10.00.
10. Tracking
We also collect information automatically about
your visit to our Site. The information obtained in this way, which
includes demographic data and browsing patterns, is only used in
aggregate form, and as such cannot be used to identify you personally.
Such aggregate information helps us to audit usage of our web site
and improve the service provided.
We use WebTrends Live to analyse traffic to this Site. WebTrends
Live only collects aggregate data which cannot be used to identify
you and does not create individual profiles for visitors, unlike
some tracking services. For more information about WebTrends Live
privacy policy, please click here.
11. Security
Polkacrest is committed to ensuring the security
of your personal data. In order to prevent unauthorised access to
or disclosure of your personal data we have put in place suitable
physical, electronic and managerial procedures to safeguard and
secure the information we collect online. We use encryption when
collecting or transferring credit card information.
12. Changes
Any changes to this Privacy Policy will be posted
here.
13. Contact us
If you have comments or questions about our privacy
policy please email them to information@polkacrest.co.uk
or contact us at:
Polkacrest Ltd,
Advent Way,
Edmonton,
London N18 3AG
Or by telephone on 0845 2300091
